Shipping Policy
Shipping and Order Policy
Dispatch Time for Pret
- Local: 5 to 10 working days
- International: 10 to 14 working days
Dispatch Time for Formals
- Local: 5 to 12 working days
- International: 10 to 16 working days
While we aim to meet delivery timelines, delays may occasionally occur due to:
* High order volumes
* Weather conditions
* Unforeseen carrier issues
We appreciate your patience and will keep you informed if your order is delayed.
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Lost or Damaged Packages
If your package is lost or arrives damaged, notify our customer service team within 5 business days of delivery. We’ll coordinate with the carrier to resolve the issue and ensure you receive your items.